Order Placement Information:
Call: Toll free to 1-866-248-4455,
X109 Monday – Friday from 8:00 am to 6:00 pm
EST
to place orders or inquire about order status.
Online: http://sma.globalpai.com 24
hours a day, 7 days a week.
Payment Options:
Personal Orders: Visa, MasterCard, American Express or Discover.
Personal checks accepted on approval. Please call Customer Service at 866-248-4455
for more details.
Merchandise Availability:
If an item is temporarily out of stock, we will back-order that item for you and ship
the other in-stock items. Your packing slip will indicate back-ordered items.
As soon as the back-ordered merchandise arrives in our warehouse, we will ship it
directly to you.
Sales & Use Tax Information:
For "Personal Orders," we are required by law to collect and remit applicable
sales tax for shipments made to
Ohio. As of August 2003,
Ohio
state law requires that freight be taxed as well.
Delivery information:
All in-stock hard good orders will ship within 24 hours via FedEx. No post office box addresses will be accepted. Delivery time will vary by customer-designated ship method
Returns & Exchanges:
Please carefully examine your order immediately upon receipt.
Returns will be accepted up to 30 days from the invoice date.
Please call 1-866-248-4455 to obtain a Return Authorization number before returning your package.
Send returns to:
ASW/GLOBAL RETURNS
3375 Gilchrist Road
Mogadore, OH 44260
Note: ALL RETURNS MUST BE MADE WITHIN THIRTY DAYS OF RECEIPT OF MERCHANDISE.
Size Chart:
Men's/Unisex:
Chest
Sleeve Length Size
S 34-36
32-33 1/2
8-10
M 38-40
33-34 1/2
12-14
L 42-44
34-35 1/2
16-18
XL 46-48
35-36 1/2
20
XXL 50-52
36-37 1/2
22
Women's:
Chest
Sleeve Length Size
S 33 1/2-35
30-31
4-6
M 36-37 1/2 31-32
8-10
L 38 1/2-40
32-33
12-14
XL 41-42 1/2 33-34
16-18
Note: Size chart provides approximate
sizing information for most customers. For further assistance in choosing
the right size, please call Customer Service at 866-248-4455