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Customer Service Page:
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Order Placement
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Payment Options
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Merchandise Availability
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Sales & Use Tax Information
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Delivery
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Returns & Exchanges
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Size Chart
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Custom Orders
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Order Placement Information:
Call toll free 866-248-4455, x 163 Mon.-Fri. from 8:30 a.m. to 5:30 p.m. EST
to place orders or inquire about order status.
Fax: Toll free 866-248-6655 24 hours a day, 7 days a week.
Online: http://secure.globalpai.com/clevelandplus 24 hours a day, 7 days a week.
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Payment Options:
Customer Orders: Visa, MasterCard, American Express, Discover or Diners Club.
Corporate Orders: If an authorized Buyer, open account.
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Merchandise Availability:
If an item is temporarily out of stock, we will back order that item for you and ship
the other in-stock items. Your packing slip will indicate back-ordered items.
As soon as the back-ordered merchandise arrives in our warehouse, we will ship it directly to you.
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Sales & Use Tax Information:
For "Personal Orders," we are required by law to collect and remit applicable
sales tax for shipments made to Ohio. Tax will be charged on NET sale only.
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Delivery information:
Orders will ship within 24 hours via FedEx standard ground delivery, unless priority
ship method is seleted. No post office box addresses will be accepted.
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Returns & Exchanges information:
Your satisfaction is guaranteed. If for any reason you are not satisfied with the merchandise,
please call 866-248-4455 x 163, to arrange for return.
Send returns to:
ASW/GLOBAL RETURNS
3375 Gilchrist Road
Mogadore, OH 44260
Note: ALL RETURNS MUST BE MADE WITHIN THIRTY DAYS OF RECEIPT OF MERCHANDISE.
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Size Chart:
Men's/Unisex:
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Chest |
Sleeve Length |
Size |
| S |
34-36 |
32-33 1/2 |
8-10 |
| M |
38-40 |
33-34 1/2 |
12-14 |
| L |
42-44 |
34-35 1/2 |
16-18 |
| XL |
46-48 |
35-36 1/2 |
20 |
| XXL |
50-52 |
36-37 1/2 |
22 |
Women's:
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Chest |
Sleeve Length |
Size |
| S |
33 1/2-35 |
30-31 |
4-6 |
| M |
36-37 1/2 |
31-32 |
8-10 |
| L |
38 1/2-40 |
32-33 |
12-14 |
| XL |
41-42 1/2 |
33-34 |
16-18 |
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Custom Order Information:
While this on-line catalog contains carefully selected items that represent the
Cleveland Plus brand, we realize you may have a need
for items not currently offered. Through this on-line store,
you also have access to thousands of additional items to
support your special event or program.
For more information on custom items, please call toll free 866-248-4455, x 163,
or email us at CustomerService@globalpai.com.
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